SERVICES

Services that connect strategy, clinical workflows, and technology.

From first implementation to long-term optimization, IMSS Healthcare teams work alongside your clinicians, IT, and leadership to turn your digital health roadmap into day-to-day reality.

EHR & HIS implementations AI-powered automation Interoperability & FHIR

Service Packages for Healthcare Organizations

Choose the right engagement model for your organization's needs, timeline, and goals.

Package 1

Compliance & Quality Excellence

Achieve and maintain regulatory compliance while improving clinical quality and documentation accuracy.

  • ONC Certification Consulting
  • MIPS & Quality Reporting Setup
  • PCMH Recognition & Renewal
  • Audit-ready documentation systems

Ideal for: Providers seeking regulatory excellence and quality improvement

Package 2

EHR Implementation & Optimization

From initial implementation to ongoing optimization, we design EHR workflows that clinicians actually want to use.

  • Workflow design & customization
  • EHR Platform Optimization (all major EHRs)
  • Clinical template design
  • Staff training & change management

Ideal for: Clinics & health systems planning or optimizing EHR

Package 3

Revenue & Operations Optimization

Capture every billable service, reduce claim denials, and improve financial performance through better documentation and workflows.

  • HCC/RAF Risk Adjustment Services
  • CCM & RPM Program Setup
  • Revenue cycle optimization
  • Financial performance dashboards

Ideal for: Organizations focused on revenue growth & financial health

Package 4

Custom Integration & Development

Build custom solutions for specialized needs: APIs, integrations, interoperability, and healthcare-specific applications.

  • FHIR API Development & Integration
  • HL7 & Lab Interface Development
  • Custom Portal Development
  • Advanced Integration Architecture

Ideal for: EHR vendors, health tech startups, large health systems

All Service Offerings

Detailed descriptions of every service we provide, organized by package.

Package 1: Compliance & Quality Excellence

Achieve regulatory compliance, improve documentation quality, and maintain certifications without disrupting clinical workflows.

01

ONC Certification Consulting

We help EHR vendors and health‑tech companies achieve ONC certification under the Cures Act and HTI‑1.

  • Gap analysis
  • B‑11 (SED) documentation
  • UCD & accessibility support
  • FHIR G‑10 API guidance
  • eCQM / QRDA I & III testing
  • Real‑World Testing (RWT) support
  • Test preparation with ACBs
02

MIPS & Quality Reporting

End‑to‑end MIPS/QPP support for providers, groups, and healthcare organizations.

  • Measure selection & validation
  • Data extraction & eCQM validation
  • QPP portal submission
  • Performance dashboards
  • Gap‑closure workflows
  • Audit‑ready documentation
03

PCMH Consulting

We help clinics achieve and maintain NCQA Patient‑Centered Medical Home recognition.

  • PCMH documentation
  • Evidence gathering
  • Annual renewal support
  • Workflow redesign
  • Practice readiness assessment
  • Staff coaching

Package 2: EHR Implementation & Optimization

From workflow design to staff training, we help you implement and optimize EHR systems that clinicians actually want to use.

04

EHR Optimization & Training

Optimize your current EHR system — no need to switch platforms.

We support: eClinicalWorks; CareCloud (Charts, Prime, Breeze); AthenaHealth; Tebra / Kareo; NextGen; PracticeEHR.

  • Template design
  • Superbill setup
  • Clinical forms customization
  • Workflow redesign
  • Lab & pharmacy cleanup
  • Provider & staff training

Package 3: Revenue & Operations Optimization

Improve financial performance by capturing every billable service, reducing claim denials, and optimizing care delivery programs.

05

CCM & RPM Program Setup

Launch or optimize chronic care and remote patient monitoring programs.

  • Care plan templates
  • Eligibility identification
  • Time‑tracking workflows
  • Billing compliance setup
  • Staff training
06

HCC/RAF Risk Adjustment

Improve diagnosis capture, RAF accuracy, and documentation workflows.

  • HCC chart review
  • Missed diagnoses identification
  • Annual wellness optimization
  • Condition capture workflows
  • Monthly risk reports

Package 4: Custom Integration & Development

Build and integrate specialized healthcare IT solutions tailored to your organization's unique needs.

07

Interoperability & Integration Advisory

Strategic integration support for EHR vendors, startups, and clinics.

  • FHIR API guidance
  • HL7 v2 message structure
  • Lab & imaging integrations
  • Data mapping & workflow design
  • EHR‑to‑EHR communication strategy

How we work with provider organizations.

Clear phases, executive visibility, and measurable outcomes—whether you start with a single clinic or a system-wide program.

01

Discover & design

We start with listening sessions, workflow shadowing, and data review to understand your constraints and opportunities.

  • Joint project charter and outcomes
  • Agreed success metrics & reporting cadence
02

Pilot & refine

We implement in a focused footprint—then iterate based on clinician feedback, throughput, and quality data.

  • Phased rollout and training plans
  • Hyper-care support during go-live
03

Scale & optimize

Once the model is proven, we scale to additional sites and continue tuning workflows and analytics.

  • Continuous improvement roadmap
  • Optional managed services & co-sourcing
NEXT STEP

Ready to map IMSS services to your roadmap?

Share your current stack, sites, and timelines. We’ll propose a services engagement that matches your budget, risk appetite, and internal capacity.

Multi-site health systems Single-site hospitals Specialty clinics & groups