Telehealth – Features We Offer in Your EHR

Core features delivered inside the EHR using embedded sessions and lightweight flows for staff and patients.

01

Secure, HIPAA-Aligned Virtual Visits

  • Encrypted audio & video sessions
  • No patient downloads required
  • Unique meeting links per visit
  • Optional waiting room (lobby mode)
02

One-Click Launch for Patients & Providers

  • Start a telehealth visit directly from the appointment screen
  • Auto-generated session link
  • Join from browser, mobile, or tablet
  • No login required for patients
03

Integrated Scheduling & Reminders

  • Telehealth flag inside appointments
  • Automatic SMS/email reminders with meeting link
  • Add-to-calendar support
  • Time-zone aware scheduling
04

Provider Tools During the Visit

  • Screen sharing (labs, imaging, EHR notes)
  • Chat messaging (send URLs, instructions, documents)
  • Raise-hand & mute controls
  • Tile or speaker-view layouts
  • Background blur or virtual background
05

Patient Experience Features

  • One-tap join
  • Optional pre-visit form or consent
  • Mobile-friendly interface
  • No account setup required
06

Clinical Documentation Enhancements

  • Auto-record visit duration
  • Launch encounter note directly from session
  • Copy conversation summary into progress note
  • Store telehealth metadata (date, provider, duration)
07

Administrative Tools

  • Visit logs for compliance audits
  • Telehealth activity dashboard
  • Provider-level usage reports
  • Integration with billing codes (G2012, 99421–99423, 99441–99443, etc.)
08

Optional Advanced Features

  • Multi-participant support (family, caregiver, translator)
  • Group visits
  • Live closed captions
  • Recording support (if enabled by clinic policy)
  • Custom branding (clinic logo & colors)
  • Deployment on your own private server for enhanced security
09

Seamless EHR Integration

  • Embedded frame inside EHR visit screen
  • Automatic link generation
  • Secure token-based access
  • Audit logs tied to patient record
  • Telehealth statuses (scheduled / in-progress / completed)