Case study: Specialty outpatient network
How a multi-site outpatient network reduced admin time and improved visibility using IMSS Healthcare.
Context
- 5 outpatient clinics with mixed paper and legacy systems.
- Long queues at registration and inconsistent data capture.
- No consolidated view of visit volumes or financial performance.
Impact
- 30% reduction in average registration time.
- A single view of visit volumes across all sites.
- Cleaner data feeding into revenue and operations dashboards.